Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Waikoloa Beach Marriott Resort
Information for Renting a Car at Marriott Waikoloa Beach Resort
This car rental branch is located on in Waikoloa. Customers can find the car rental counter in the lobby of the hotel. For overnight parking we recommend the self-park section at the hotel.
Benefits of Renting a Car in Waikoloa
A car is the best way to see all that Hawaii has to offer at your own pace. It is also the most convenient way to make a quick trip to the grocery store.
Popular Rental Car Types
Customers at this location opt for Jeep Wranglers, convertibles, and minivans.
Top Destinations Nearby
Volcano National Park, Mauna Kea Observatory and Punalu'u black sand beach
Additional Tourist Information
Getting to the observatory- A 4-wheel drive vehicle is needed to drive to the observatory.
Hawaii Volcano National Park is located just over 2 hours from this branch. To see the active lava customers must park at the parking lot and do an 8-mile hike.